Medical and Compassionate Withdrawals

Medical Withdrawal

May be requested in extraordinary cases in which an extreme unforeseen circumstance, such as serious illness or injury, prevents a student from continuing his or her classes, AND incompletes or other arrangements with the instructors are not possible.

Compassionate Withdrawal

May be requested in extraordinary cases in which an extreme unforeseen personal situation beyond the student’s control prevents a student from continuing his or her classes, AND incompletes or other arrangements with the instructors are not possible. (for example, the serious illness of a child or spouse or the death of a parent, child or spouse)

Submission Process

  1. Print and complete ASU's Request for Documented Medical/Compassionate Withdrawal Form.

  2. Type and sign a personal statement outlining your request and why you were unable to complete the course(s). Include all relevant details such as the date of the incident and any explanation of time that elapsed from that point to the date of your request.
    *If you are applying for a course withdrawal rather than a complete withdrawal, make sure you explain why you are able to continue in some courses and not others.

  3. Collect the required documentation (delineated below) to be submitted with your request.

  4. Submit completed packet by email to Shannon.Krohn@asu.edu. Any supporting medical documentation must be sent to Shannon Krohn from the healthcare provider directly.
    Shannon Krohn
    W. P. Carey School of Business
    P.O. Box 874906
    Tempe, AZ 85287-4906

  5. If you are receiving financial assistance, consult with ASU Financial Aid and Scholarship Services to identify and understand the financial implications of processing this withdrawal transaction. Please call them at 855-278-5080, use the My ASU Service tab to chat or submit a question, or visit one of their office locations.

Please be aware that submitting a request does not guarantee approval, as each case is reviewed individually.

Required Documentation

All requests require thorough and credible documentation. Usually, consideration is for a complete withdrawal; application for less than a complete withdrawal must be specifically documented to justify the selective nature of the request. It is your responsibility to ensure appropriate forms and documents are included and complete. We may seek additional information from you, from your instructors, or from those providing the documentation. Verification of authenticity of documentation is standard practice.

Medical Withdrawal

Documents, on letterhead, from your healthcare provider must be submitted in a sealed envelope, mailed directly to Shannon Krohn. The letter must include all of the following information:

  • Date of the onset of the illness

  • Dates of medical care during the semester of the requested medical withdrawal

  • General nature of your medical condition and how/why it prevented completion of your course work

  • Date of your anticipated return to school

  • Last date you were able to attend class

  • All documentation must be submitted before your request can be reviewed and processed.  

Compassionate Withdrawal

Any documentation that supports the reason for your request. Some examples could include:

  • If your request involves a death, attach a copy of the death certificate, airline itinerary and receipt, funeral services program, etc.

  • If your request is a result of a job change, provide documentation highlighting the job change.

  • If your request concerns another’s illness or hospitalization, the supporting documentation must be sent to us directly from the provider.  

The medical and compassionate withdrawal process is primarily focused on the student’s academic record as it relates to the student’s health and wellness. In some cases tuition refunds may also be granted through the medical and compassionate withdrawal process, however, this will depend on each individual student’s circumstances. Please consult the W. P. Carey Program Tuition Refund Policy for more details.